Coverart for item
The Resource Making conflict work : harnessing the power of disagreement, Peter T. Coleman and Robert Ferguson

Making conflict work : harnessing the power of disagreement, Peter T. Coleman and Robert Ferguson

Label
Making conflict work : harnessing the power of disagreement
Title
Making conflict work
Title remainder
harnessing the power of disagreement
Statement of responsibility
Peter T. Coleman and Robert Ferguson
Creator
Subject
Language
eng
Summary
"A practical guide to navigating workplace conflicts by better understanding the power dynamics at play in every interaction Conflicts at work are as inevitable as they are frustrating. In Making Conflict Work, Peter Coleman and Robert Ferguson's leading experts in the field of conflict resolution address the key role of power in workplace tension. Whether you're butting heads with your boss or addressing a direct report's complaint, your relative position of power affects how you approach conflict. Coleman and Ferguson explain how power dynamics function, with step-by-step guidance to determining your standing in a conflict and identifying and applying the strategies that will lead to the best resolution. Drawing on the authors' years of research and consulting experience, the book gives readers effective strategies for negotiating disputes at all levels of an organization. Making Conflict Work includes self-assessment exercises and action plans to guide managers, mediators, consultants, and attorneys through any conflict. This powerful approach can turn workplace tensions into catalysts for creativity, innovation, and meaningful change"--
Assigning source
Provided by publisher
Cataloging source
DLC
http://library.link/vocab/creatorDate
1959-
http://library.link/vocab/creatorName
Coleman, Peter T.
Index
index present
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/subjectName
  • Conflict management
  • Interpersonal relations
  • Interpersonal conflict
  • Organizational behavior
Label
Making conflict work : harnessing the power of disagreement, Peter T. Coleman and Robert Ferguson
Instantiates
Publication
Bibliography note
Includes bibliographical references (pages 261-269) and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Dimensions
24 cm
Extent
xxi, 278 pages
Isbn
9780544148390
Isbn Type
(hardback)
Lccn
2014011691
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Label
Making conflict work : harnessing the power of disagreement, Peter T. Coleman and Robert Ferguson
Publication
Bibliography note
Includes bibliographical references (pages 261-269) and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Dimensions
24 cm
Extent
xxi, 278 pages
Isbn
9780544148390
Isbn Type
(hardback)
Lccn
2014011691
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n

Library Locations

    • Nichols LibraryBorrow it
      200 W. Jefferson, Naperville, IL, 60540
      41.772304 -88.151935
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