Coverart for item
The Resource Making conflict work : harnessing the power of disagreement, Peter T. Coleman and Robert Ferguson., (Axis 360 electronic resource)

Making conflict work : harnessing the power of disagreement, Peter T. Coleman and Robert Ferguson., (Axis 360 electronic resource)

Label
Making conflict work : harnessing the power of disagreement
Title
Making conflict work
Title remainder
harnessing the power of disagreement
Statement of responsibility
Peter T. Coleman and Robert Ferguson.
Creator
Contributor
Author
Subject
Genre
Language
eng
Summary
  • A provocative guide to navigating conflict in the workplace by assessing power dynamics and adapting your tactics accordingly
  • Two conflict resolution experts describe the power dynamics that are at the root of all workplace conflicts and offer strategies to help negotiate a dispute and reach the best resolution
  • "A practical guide to navigating workplace conflicts by better understanding the power dynamics at play in every interaction Conflicts at work are as inevitable as they are frustrating. In Making Conflict Work, Peter Coleman and Robert Ferguson's leading experts in the field of conflict resolution address the key role of power in workplace tension. Whether you're butting heads with your boss or addressing a direct report's complaint, your relative position of power affects how you approach conflict. Coleman and Ferguson explain how power dynamics function, with step-by-step guidance to determining your standing in a conflict and identifying and applying the strategies that will lead to the best resolution. Drawing on the authors' years of research and consulting experience, the book gives readers effective strategies for negotiating disputes at all levels of an organization. Making Conflict Work includes self-assessment exercises and action plans to guide managers, mediators, consultants, and attorneys through any conflict. This powerful approach can turn workplace tensions into catalysts for creativity, innovation, and meaningful change"--
Assigning source
Provided by publisher
Cataloging source
NjBwBT
http://library.link/vocab/creatorDate
1959-
http://library.link/vocab/creatorName
Coleman, Peter T.
Dewey number
  • 658.4/053
  • 658.4/053
Index
index present
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
http://library.link/vocab/relatedWorkOrContributorDate
1955-
http://library.link/vocab/relatedWorkOrContributorName
Ferguson, Robert
http://library.link/vocab/subjectName
  • Conflict management
  • Interpersonal relations
  • Interpersonal conflict
  • Organizational behavior
  • Conflict management
  • Interpersonal conflict
  • Interpersonal relations
  • Organizational behavior
Label
Making conflict work : harnessing the power of disagreement, Peter T. Coleman and Robert Ferguson., (Axis 360 electronic resource)
Instantiates
Publication
Antecedent source
unknown
Bibliography note
Includes bibliographical references (pages 261-269) and index
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
The nature of conflict and power -- Power-conflict traps -- Conflict intelligence -- Pragmatic benevolence -- Cultivated support -- Constructive dominance -- Strategic appeasement -- Selective autonomy -- Effective adaptivity -- Principled rebellion -- Conclusion
Dimensions
unknown
Extent
1 online resource (xxi, 278 pages)
File format
unknown
Form of item
online
Isbn
9780544149144
Level of compression
unknown
Media category
computer
Media MARC source
rdamedia
Media type code
c
http://library.link/vocab/ext/overdrive/overdriveId
0014243440
Quality assurance targets
unknown
Reformatting quality
unknown
Specific material designation
remote
System control number
(OCoLC)883256645
Label
Making conflict work : harnessing the power of disagreement, Peter T. Coleman and Robert Ferguson., (Axis 360 electronic resource)
Publication
Antecedent source
unknown
Bibliography note
Includes bibliographical references (pages 261-269) and index
Carrier category
online resource
Carrier category code
cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
The nature of conflict and power -- Power-conflict traps -- Conflict intelligence -- Pragmatic benevolence -- Cultivated support -- Constructive dominance -- Strategic appeasement -- Selective autonomy -- Effective adaptivity -- Principled rebellion -- Conclusion
Dimensions
unknown
Extent
1 online resource (xxi, 278 pages)
File format
unknown
Form of item
online
Isbn
9780544149144
Level of compression
unknown
Media category
computer
Media MARC source
rdamedia
Media type code
c
http://library.link/vocab/ext/overdrive/overdriveId
0014243440
Quality assurance targets
unknown
Reformatting quality
unknown
Specific material designation
remote
System control number
(OCoLC)883256645

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